Operations Analytics
Efficiency metrics across all locations — March 2026
Daily Ordersreceipt_long
380
Avg across all locations
Avg Prep Timetimer
12.5 min
-1.2 min vs last year
Complaint Ratethumb_up
0.8%
Well below 2% target
Staff Countgroups
59
Across 4 locations
Daily Order Volume — Last 14 Days
Dine-in
Takeout
Catering
Delivery
500375250125
Mar 19Mar 22Mar 25Mar 28Apr 1
Staff Performance — March 2026
| Employee | Location | Covers | Avg Ticket | Rating | Hours |
|---|---|---|---|---|---|
| Jessica Tran | Anaheim | 412 | $42.80 | 4.9 ★ | 168 |
| Miguel Santos | Irvine | 388 | $44.20 | 4.8 ★ | 172 |
| Sarah Kim | Anaheim | 365 | $40.60 | 4.8 ★ | 160 |
| Ryan Flores | Costa Mesa | 342 | $38.40 | 4.7 ★ | 164 |
| Amanda Chen | Irvine | 328 | $41.80 | 4.7 ★ | 156 |
| Carlos Mendez | HB | 310 | $36.20 | 4.6 ★ | 170 |
| Lisa Nguyen | Costa Mesa | 294 | $37.60 | 4.6 ★ | 152 |
| David Park | HB | 278 | $35.40 | 4.5 ★ | 148 |
Avg Prep Time
Anaheim11 min
Fastest — 1.5 min below avg
Costa Mesa12 min
0.5 min below avg
Irvine13 min
0.5 min above avg
Huntington Beach14 min
Slowest — 1.5 min above avg
Company Target: < 15 min
All locations within target
Resource Utilization
87%
Kitchen
Peak hours 11a-2p, 6-9p
72%
Dining
Capacity headroom avail
84%
Staff
Optimal range 80-90%
Kitchen Utilization
87%
Dining Room
72%
Staff Hours
84%
Quality Metrics — March 2026
sentiment_dissatisfied
Complaint Rate
% of orders with complaints
0.8%
Target: <2%
payments
Monthly Comps
Complimentary items / adjustments
$2,400
0.62% of revenue
refresh
Remake Rate
Orders remade due to errors
1.2%
Target: <2%
health_and_safety
Health Scores
Latest inspection results
97/100 avg
Capacity Analysis by Location
| Location | Seats | Peak Covers/hr | Utilization | Kitchen Capacity | Growth Room |
|---|---|---|---|---|---|
| ●Anaheim | 120 | 42 | 92% | 94% | Limited |
| ●Irvine | 100 | 35 | 82% | 85% | Moderate |
| ●Costa Mesa | 85 | 28 | 74% | 78% | Good |
| ●Huntington Beach | 75 | 24 | 68% | 72% | High |
